IDROKINDUSTRIESJoin us →

SOLUTIONS / TENSOR

AI employees should be useful in real work.

Tensor lets businesses define an AI employee’s role, give it relevant knowledge, connect it to a work channel and control what it is allowed to do.

01 / CUSTOMER SUPPORT

Answer with the company’s context.

A support employee can help handle repetitive conversations, answer questions from business knowledge and respond through a connected channel such as Telegram.

It is not simply generating generic answers. It works within defined context and can escalate or require human involvement when appropriate.

  1. 01Customer
  2. 02Telegram
  3. 03AI Employee
  4. 04Company Knowledge
  5. 05Response or Human Approval

02 / SALES

ROLE EXAMPLE

Start the conversation.
Know when to hand it over.

A sales employee can help with early product questions, explain available services, qualify an incoming lead and collect relevant information.

When a conversation needs a person, it can be handed over rather than treated as a fully autonomous sales process.

03 / OPERATIONS

ROLE EXAMPLE

Make routine internal work easier to navigate.

An operations employee can help teams find information, work with company knowledge, answer internal questions and organize routine requests.

Approved workflows through integrations are a future direction; available capabilities should remain clear as Tensor develops.

04 / COMMON STRUCTURE

Different jobs. One operating system.

The same Tensor infrastructure can be configured differently depending on the job a business wants an AI employee to perform.

  1. Role
  2. Instructions
  3. Knowledge
  4. Connections
  5. Permissions
  6. Human Control

05 / ONE SYSTEM, DIFFERENT EMPLOYEES

One general assistant cannot be responsible for every job.

These are examples of how a company could configure distinct employees around different work—not a claim that they are prebuilt templates.

EXAMPLE 01

Support Employee

Customer context, response boundaries and escalation.

EXAMPLE 02

Sales Employee

Product understanding, qualification and handoff.

EXAMPLE 03

Operations Employee

Internal knowledge and routine work support.

Tensor / AI Employees

Build an AI employee
for a real job.

Build an AI employee →Explore Tensor →